One of the most important personal details you need to submit before registering for any crypto exchange account, especially Coinbase, is your email address.
Email address is required to carry out many processes and access any Coinbase feature. Also, if you lose access to your account or inadvertently forget your account password, your email address allows you to regain access.
However, in cases where you no longer want to use the associated email address linked to your account, you can easily change it from your account. In this guide, you’ll learn how to successfully change the email address associated with your Coinbase account.
Steps to Change Email Address on Coinbase
Changing an email address on Coinbase is easy and simple. However, before you do, ensure you have access to your old email address.
All you have to do is navigate to your account setting on the Coinbase website. In your account setting, you can change your email address and other profile information here.
Once you’re done, click SAVE to verify both email addresses. Confirm the verification mail sent to your old email address to accept the changes.
Check the inbox of your new email address to confirm the addition, and that’s all.
Here’s a step-by-step guide on how to change your email on Coinbase:
- Log in to your Coinbase account
- Go to your account settings and change your email address
- Confirm change on the old email address
- Confirm change on the new email address
1. Log in to your Coinbase account
On your web browser, navigate to Coinbase website at coinbase.com.
Meanwhile, you can only change your Coinbase email address via web browser. You cannot use Coinbase mobile app for this.
Sign in to your account by clicking on the SIGN IN button in the top right corner of Coinbase’s homepage.
On the sign-in page, input your email address and tap CONTINUE.
Supply your account password and complete 2FA verifications to approve the login.
2. Go to your account settings and change your email address
After logging into your Coinbase account, click on the profile icon in the top right corner of your dashboard to open the profile menu.
In the menu, click on MANAGE YOUR PROFILE to go to your account settings.
Your profile settings page will show your personal details, including display name, picture, email address, and other information.
Scroll down to your email address and delete the old one. Input the new email address and tap SAVE.
A confirmation email will be sent to your old email so you can continue the process.
3. Confirm change on the old email address
In your old email inbox, open Coinbase mail for EMAIL CHANGE REQUEST.
This will notify you of the recent email change you requested for. To continue, click on “YES, CHANGE MY EMAIL ADDRESS” to confirm the process from your old email address.
4. Confirm change on the new email address
The EMAIL CHANGE REQUEST email will also be sent to your new email address.
Open the email in your inbox. Read the instructions and confirm the email change in the new email.
Voila! You’ve successfully changed the email address associated with your Coinbase account.
How to change email address when you can’t access the old email?
Another important reason why Coinbase users change their email addresses is when they lose access to the old one. If you want to change your email address but don’t have access to your old email address, you need to update your account details and verify your identity.
To do this,
Click “ACCOUNT RECOVERY PROCESS” above the field provided for an email address in your Coinbase profile settings.
This will redirect you to a page where you can update your account information.
Input a new email address, and tap continue. A confirmation link where you can verify the new email address will be sent to your inbox.
After confirming the changes via the email sent to the new address, verify your phone number.
Input the verification code sent to the phone number on your Coinbase account and continue by submitting a clear copy of a government-issued identity card. This can be Passport, Driver’s Licence, or National ID Card.
After completing 2FA and ID verifications, your request will be reviewed by Coinbase support.
Once your request has been approved, the new email address will be added to your Coinbase account.